Warranty & Returns
WARRANTY & RETURNS
This is the Warranty for your new Lange Loudspeakers SA Product (the “Speaker”). Your Speaker has been designed to give many years of trouble-free performance. Please note that this is the only Warranty which Lange Loudspeakers SA (the “Manufacturer”) provides for your Speaker, and that no one, including your dealer, has any authority to either modify or expand upon this Warranty.
SCOPE AND DURATION OF WARRANTY
Subject to the terms and conditions stated below, the Manufacturer warrants to the original owner that this Speaker shall be free from defects in workmanship or materials for a term of five (5) years from the date when it was purchased either directly from Lange Loudspeakers SA – Lugano, Swiss Headquarters or from an Authorized Lange Loudspeakers SA Dealer. The warranty covers enclosures, loudspeaker drivers and passive networks.
LIMITATIONS ON PERSONS AND SPEAKERS COVERED BY THIS WARRANTY
This Warranty and all rights provided here under are limited to the original owner. If the original owner transfers ownership of the Speaker prior to expiration of the five-(5) year term, this Warranty shall terminate in its entirety upon the date of such transfer.
In addition, the Manufacturer does not warrant in any way Speakers which have had their Serial Numbers altered or defaced.
WHAT WE WILL DO UNDER THE WARRANTY
In the event of any defect covered by this Warranty, the Manufacturer shall without charge provide all parts, materials, and labor necessary to restore the Speaker to its original specifications. After repair, the Manufacturer shall return the Speaker to its owner at the owner’s expense. In the alternative, the Manufacturer may at its sole option either replace the Speaker without charge, or if replacement is not commercially practicable or repair or replacement cannot be accomplished within a reasonable time, the Manufacturer may refund the purchase price of the Speaker, subject where appropriate to reasonable depreciation for actual use in accordance with applicable laws, in full satisfaction of its warranty obligations. the Manufacturer or its Authorized Service Agency will undertake to complete the repair and return of the Speaker as soon as circumstances permit, unless prevented by causes beyond their reasonable control.
LIMITATIONS ON LANGE LOUDSPEAKERS SA OBLIGATIONS UNDER THE WARRANTY
the Manufacturer’s sole Obligation under this Warranty shall be to repair or replace the Speaker, or at its option refund the purchase price, as provided for hereinabove. The Manufacturer does not warrant against, nor shall it be liable for, any of the following: removal or installation charges; shipping expenses either to or from the Manufacturer or its Authorized Service Agency; loss of use; property damage of any kind; or other incidental or consequential damages or losses of any kind.
PARTS AND OCCURRENCES THAT ARE NOT COVERED BY THE WARRANTY
This Warranty does not cover any of the following: failures arising from accident, catastrophe, misuse, neglect, or failure to properly connect and operate the Speaker in accordance with the accompanying instructions; (d) failures arising from improper installation or removal of the Speaker Drivers / Parts; or (e) failures arising from any tampering, alteration, or attempted servicing of the Speaker by anyone other than Lange Loudspeakers SA or an Authorized Lange Loudspeakers SA Service Agency.
WHAT THE OWNER MUST DO TO OBTAIN SERVICE UNDER THIS WARRANTY
To obtain service under this Warranty, the owner must at the owner’s expense arrange for any necessary de-installation of the Speaker and deliver or ship the Speaker to Lange Loudspeakers SA – Swiss Headquarters or to an Authorized Lange Loudspeakers SA Service Agency, properly packaged, prepaid, and insured at the owner’s expense. In addition, the owner must provide evidence that the Speaker is at the time of delivery within the scope of his Warranty, by either having completed and submitted to the Manufacturer on a timely basis the accompanying Warranty Registration Card, or by including the original sales receipt (photocopies are not acceptable) with the Speaker when it is delivered for repair.